Developed through conversation with several judges, court clerks and admins, JusticeTech, a division of ImageSoft, is a nationally trusted partner in healing pain points and creating efficiencies throughout the court process. Guided by the highly-configurable Component Model approach, the JusticeTech team works hand-in-hand with the court clerks, admins, IT personnel and Judges of every case type to provide the best-suited paperless tools and integrative capabilities needed for reaching goals and sustaining a modern-day court. Equipped with a single, digitalized content management system, end-to-end paperless workflow, electronic filing, eBench and/ or case ascension tools, court personnel now have the access, visibility and mobility needed to improve productivity and better serve the public – all while still reducing costs.
As many courts are realizing, going beyond manual processes and paper-dependency solves for more than singular courtroom inefficiencies. Digitally transformed processes transcend the court’s higher-level challenges by unifying disparate systems and ensuring the Judge stays front and center of all case-related information. Never has it been easier for courts to overcome modern challenges without wavering from their pursuit of timely justice.
As our nation’s court system continues to role-model the definition of a digitally transformed court, it’s also leading the way for overcoming and resolving modern-day court challenges. Communication with external state agencies, accommodations for the growing pro se litigant population and an increasingly sophisticated public, integrations with all case management systems and continuous acclimations to the distinct needs of each court type, these measurements of court success far surpass the limited capabilities of legacy systems and paper-based approaches, and have re-engineered an accessible, collaborative and transformative path to justice.
Our blueprint of a highly-configurable approach accounts for the components needed to automate workflows, electronically file cases, increase the Judge’s access and visibility, and digitalize records for appeals. Integrative with all case management systems and external state agencies, the Component Model’s approach meets the individual provisions of each court while also transcending case-type boundaries. In other words, the probate court can work with the juvenile court with the click of a button.
With a high-level introduction to the JusticeTech way, let’s zero-in on digital transformation’s benefits to each court type and the overflowing advances to constituents and the overall court community.
A component-model blueprint developed on the feedback of various judges, court clerks and admins, there was a lot of say-so that went into JusticeTech's approach. Today, it’s a trusted system successfully supporting several courts throughout the nation, and the talk continues to circulate. Take a listen as a few customers share their stories of implementing and working in a truly paperless court.
- Child Support Enforcement
Assembling and sending court cases from lower to higher courts is a time-consuming, labor intensive process of constructing paper case files according to specific court rules. This doesn’t include the ping-pong that ensues between the two courts over the file’s structure, missing information or documents.
Automated case assembly allows court clerks to enjoy consistent structure and reduced risk for man-made error. Engineered by clerks for clerks, CaseShare is a purpose-built application that can stand alone, or seamlessly integrate with the court’s case and document management systems, for consistent, end-to-end case transfer. Equipped with capabilities an automated Table of Contents, full text-searches, page rotations, preset page numbers, watermarks and more, the digitally transformed assembly process takes only a few hours. Once all documents are tied together, the entire electronic case file is sent to the higher court with a one-click transfer.
Take a closer look at the CaseShare solution that truly appeals to all by visiting our webpage on electronic records for appeals.
As one of the most paper-intensive case types, civil courts start their digital transformation here. To increase efficiency and improve service to citizens, courts are turning to automation to simplify their high cases volumes and dedicate more quality time to denser cases.
Courts take productivity a step further by tapping into Alternative Dispute Resolution (ADR). Our electronic cloud storage and workflow allows cases to be shared with outside facilitators, enabling instantaneous status updates, digital signatures and real-time notifications. Doing so keeps parties on the same page throughout mediation and, when coupled with electronic filing (eFiling), digitally transforms the entire ADR process.
Criminal justice thrives under a systematic, controlled approach to protecting the public. The old-adage “justice delayed is justice denied” especially holds true for people that have been victimized. The court’s capacity to best serve justice only becomes stronger when technology is used to speed up criminal case processing.
A digital warehouse of case files is at the heart of every electronic court solution. Equipped with a robust workflow and electronic forms process, courts prepare and adjudicate criminal cases faster. Complete with streamlined packet creation, data capture and document dispersal to jails, clerk offices and more, the electronic arraignment (eArraignment) process empowers law enforcement with a portable tablet that allows mobility when validating and updating information. When all these forces work together, the Judge has greater insight to case files, which lends itself to a more detail-oriented review process and allows the Judge to better scrutinize questionable points.
A top priority for Child Support Enforcement (CSE) offices is safeguarding sensitive information. By integrating with the state’s case management system (CMS), a digitalized case file ensures all information relating to children’s custody arrangements, parenting time, paternity, payment enforcements and more is safeguarded while permission-based accessibility further protects against conflicts of interest.
Court-defined rules electronically route materials into the right hands, regardless of whether it’s just around the office, to an enforcement specialist or even a case worker. Show-cause hearings are more effective, with the time it takes to create, process and serve orders dramatically reduced. Due to this improved efficiency, hearing can be more easily scheduled and managed without additional employees.
When complimented with programs such as A2J Author (Access To Justice), pro se litigants breeze through typically-complex forms with a self-guided interview process, which further strengthens citizen satisfaction.
By streamlining the Juvenile court process, collaboration with external agencies, including prosecutors, police, probation officers and other judicial units is not only easier, but completely safeguarded. Digitalizing these processes adds an element of transparency that paper cases could never achieve, and even ensures the due process rights are met for each party. All this in addition to our solution’s CJIS compliant standards, which further upholds the integrity of case information.
By integrating with the court’s case management system (CMS), sensitive case information and documentation stays in motion while the workflow does the heavy lifting, dispersing projects and information into the right hands of the court.
Complimented by electronic arraignment (eArraignment), the solution is streamlined from the first appearance process. Data is instantly merged into the pre-populated arraignment packet, which saves time, money and man-power with capabilities to digitally sign and distribute the information to defendants, the jail, clerks and other offices.
Digitally transforming the probate process assists its heavily pro se litigant community by boiling the process down to just a few clicks. Thanks to a simple form designer, each various form type is digitalized and more intuitive than ever before. Data collection is no longer victim to human error as processes become rules-based, indexing is automated, data is digitally stored in a cloud, and a seamless workflow does the heavy lifting. Coupled with electronic filing (eFiling) and case management systems (CMS) integrations means less paper, minimal training and seamless user adoption.
The Paperless Probate Solution is better explained during our short “ImageSoft Stories” video on the Paperless Probate webpage. Be sure to check out the infographic and even request a demo while you’re there!
Whether citizens only need to pay a traffic ticket or there’s an umbrellaed traffic violation and criminal charge to be dealt with, our core court solution can manage it – digitally, of course. Picture this: the officiating policeman fills out a ticket on a mobile device, which integrates with the courts’ CMS and automatically routes incident information to the court. Thanks to a digital document management system (DMS), the report is quickly pulled and complimented alongside any criminal history, driving record issues, or photos of evidence. At the trial, a drop-down list supports the final decision before the disposition form and other materials are electronically delivered to the cashier and/or clerk.
“E-filing and improved caseflow designs have brought a higher level of service at a reduced cost. This is an excellent example of how technology can be leveraged to improve service for our constituents.”
California Appellate Court Liaison
"Genesee County earned ROI of more than $1.1 million in annual labor savings by implementing JusticeTech. In addition, we signicantly improved our caseflow throughout despite a 15 percent staff reduction.”
Genesee County, MI
"The JusticeTech system has surpassed my expectations. I cannot imagine where we would be today had we not gotten involved with ImageSoft."
Ingham County, MI